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Your order is guaranteed to be despatched within 3 working day.
Fulfilled means: You order is ready to be Dispatch.
Despatch means: You order is on it way.
We offer FREE delivery on any order in a 12 miles radius (from our Roastery in Fivehills, Fairmoor, Morpeth Northumberland) for our local communities.
Our website will recognise most of the POSTCODES in this range as Local Delivery automatically.
(Be aware that Google maps and our Website might not recognise your POSTCODE as LOCAL if is not a verified address).
UK Standard Deliveries
Most orders might takes between 2-3 working days to arrive from confirmation of dispatch. Time could be shorter or longer depending on carrier availability.
UK Special Deliveries
Orders might take 1 working day to be delivery after dispatch confirmation. Time could be shorter or longer depending on carrier availability.
International deliveries will depend on recipient country and order size. We will send a confirmation email with a tracking number for you to follow the delivery.
-Any order place after 12:00pm on Saturday will be dispatched on Monday.
2020 UPDATE: Shipping cost
Royal mail and many other carrier has increase their shipping cost since March 2020 and this might affect our shipping prices at any moment.
In light of the COVID-19 pandemic (Coronavirus), to minimise public contact during deliveries, keep our staff safe and maintain our excellent food hygiene standards, we will be dispatching orders Mondays and Thursdays only (instead of daily).
Delivery and Dispatching days
-Orders place between Friday and Monday will be dispatched on Tuesday, arriving date will depend on shipping method selected on checkout.
-Orders place between Tuesday and Thursday will be dispatched on Friday, arriving date will depend on shipping method selected on checkout.
Thank you for you continued
Last day to place orders for Christmas national deliveries (not guaranteed) December 17th.
Last day to place orders for Christmas local deliveries noon December 21st, arriving December 22nd.
23rd December Online service only
24th December Online service only
25th December Online service only, (no local or postal delivery)
26rd December Online service only
27th December Online service only
28th December Click and Collect open 9.30am-1.00pm
29rd December Local and Postal Deliveries as normal
30th December Online service only
31st December Online service only (no Click and Collect)
1st January Online service only
2nd January Normal hours resume
Sadly, all deliveries are being disrupted due to high postal traffic and we cannot guarantee Christmas deliveries (other than those we delivery ourselves). In addition, please be patient with all orders over this period and do contact us if you have any concerns.