Shipping

BANK HOLIDAY'S NOTE:

If you order your coffee around the bank holiday please bear in mind there will be a slight delay on your order due to the postal service being closed and their back-logs, please get in touch if you have any concerns.

WE OFFER FREE DELIVERY No Minimum Spend

Your order is guaranteed to be despatched within 3 working days.

Fulfilled means: You order is ready to be Dispatched.

Despatch means: You order is on it way.

Local Delivery by our VAN

FREE DELIVERY No Minimum Spend every Tuesday and Friday.

We offer Local delivery on any order in a 20 miles radius (from our Roastery in Fivehills, Fairmoor, Morpeth Northumberland) for our local communities.

Our website will recognise most of the POSTCODES in this range as Local Delivery automatically.

(Be aware that Google maps and our Website might not recognise your POSTCODE as LOCAL if is not a verified address). 

If you order your coffee around the bank holiday please bear in mind there will be a slight delay on your order due to the postal service being closed and their back-logs, please get in touch if you have any concerns.

UK Standard Deliveries

FREE DELIVERY No Minimum Spend

Most orders will take between 2-5 working days to arrive from confirmation of dispatch. Time could be shorter or longer depending on courier availability.

If you order your coffee around the bank holiday please bear in mind there will be a slight delay on your order due to the postal service being closed and their back-logs, please get in touch if you have any concerns.

Please contact us if you order is over this time or damaged.

UK Special Deliveries

Orders generally take 1-2 working days to be delivered after dispatch confirmation. Time could be shorter or longer depending on courier availability.

If you order your coffee around the bank holiday please bear in mind there will be a slight delay on your order due to the postal service being closed and their back-logs, please get in touch if you have any concerns.

Please contact us if you order is over this time or damaged.

International Deliveries

International deliveries will depend on recipient country and order size. We will send a confirmation email with a tracking number for you to follow the delivery.

If you order your coffee around the bank holiday please bear in mind there will be a slight delay on your order due to the postal service being closed and their back-logs, please get in touch if you have any concerns.

-Any order placed after 12:00pm on Saturday will be dispatched on Monday. 

Delivery and Dispatching days

-Orders place between Friday and Monday will be dispatched on Tuesday, arrival date will depend on shipping method selected on checkout.

-Orders place between Tuesday and Thursday will be dispatched on Friday, arrival date will depend on shipping method selected on checkout. 

Thank you for you continued support as our customer.

2021 UPDATE: Shipping cost

Royal mail and other couriers have increased their shipping fees and, whilst we are trying to make savings elsewhere to absorb these additional costs, we reserve the right to increase our prices in line with the courier.

During COVID-19

In light of the COVID-19 pandemic (Coronavirus), to minimise public contact during deliveries, keep our staff safe and maintain our excellent food hygiene standards, we will be dispatching orders Mondays and Thursdays only (instead of daily).