FAQ's

What are your opening hours?

Online Store

 24 hours,

Please allow 24 hours response time for direct inquiries.

Roastery

 Monday to Friday - 8:00am to 6:00pm 

 Saturday - 8:00am to 4:00pm

 Sunday - Closed  

How long will it take for my order to be processed?

Your order is guaranteed to be despatched within 1 working day.

How long will take my order to arrive?

UK Standard Deliveries

Most orders will be fulfilled within 2-3 days from confirmation of dispatch.  

UK Special Deliveries

Orders will be fulfilled with next day delivery after dispatch confirmation.

International Deliveries

International deliveries will depend on recipient country and order size. We will send a confirmation email with a tracking number for you to follow the delivery.

What about weekend delivery?

Any order place after 12:00pm on Saturday will be dispatched on Monday.

What type of roast do you offer?

We offer and recommend “medium roast”. Our coffee has a unique flavour and body that is best experienced with a medium roast.

Please contact us if you have more specific requirements.

Why not a dark roast?

Dark roasted coffee beans lose their original identity and flavour. Our coffees are best enjoyed with a medium roast.